Empowering an US based Med Devices Company with a Unified eClinical Platform for Streamlined Operations and Enhanced Oversight

CTBM
medical device trial for patients-1

Industry

Life Sciences

Challenge

Fragmented systems and manual workflows hindered efficiency, delayed document readiness, and obscured trial oversight.

Results

Achieved operational efficiency, enhanced collaboration, and centralized document control, supporting faster trial execution and audit readiness.

Key Products

CTMS, eTMF, EDC, Investigator, Patient, CRO Portal, CTBM

orthopaedic medical device clinical trial need image of a device

About your Customer

Based in the U.S., this mid-sized medical devices sponsor operates in a highly regulated environment under FDA oversight. Specializing in treatments for orthopedic infections, the company’s focus demands rigorous clinical oversight, accurate data capture, and timely document submission. With a robust development pipeline, the sponsor faced increasing complexity in clinical operations across multiple therapeutic areas and trials.

The organization was challenged by legacy document systems, siloed trial data, and labor-intensive processes. To align with Good Clinical Practice (GCP) and 21 CFR Part 11 standards, and to support its growing portfolio, the sponsor sought a unified digital transformation.

The Challenge

  • Disparate systems: Separate vendors for EDC and safety led to lack of data synchronization, impeding decision-making.
  • Limited stakeholder collaboration: Lack of centralized portals hindered real-time access and coordination with vendors and investigator sites.
  • Legacy eTMF system limitations: Document fragmentation and manual tracking created inefficiencies, making audit readiness difficult.

  • Manual data entry and oversight gaps: Inefficient workflows caused delays in tracking milestones, budgets, and compliance metrics.

The Solution

  • Centralized Trial Oversight via CTMS: Enabled protocol tracking, milestone planning, CRA visit scheduling, and site management in one dashboard with full audit trails and role-based access.
  • Budget Accuracy and Control with CTBM: Provided a structured approach to budget planning with study and site-specific templates, ensuring precise financial tracking and improved resource allocation.
  • Streamlined Document Management through eTMF: Migrated thousands of legacy documents into Cloudbyz eTMF. Introduced real-time document tracking, metadata tagging, DIA TMF Reference Model mapping, and inspection readiness dashboards.
  • Simplified Data Collection via EDC: Implemented form-based, rules-driven eCRF creation for reliable data collection, supporting real-time subject tracking and visit management.
  • Enhanced Collaboration with Investigator and Vendor Portals: Integrated portals facilitated controlled third-party access, improving communication, document exchange, and compliance.
  • Salesforce Native Platform Advantage: Provided a secure, scalable foundation with seamless integration across modules and intuitive user experiences.

The Results

  • Audit Readiness Achieved: The eTMF overhaul delivered a compliance-ready document ecosystem, drastically reducing preparation time for audits.

  • Operational Efficiency Improved: Automating CTMS processes like monitoring and milestone tracking allowed clinical teams to focus on strategic tasks, saving significant time and effort.

  • Visibility Across Trials: Real-time dashboards offered complete transparency into site performance, enrollment progress, and budget status, supporting proactive management.

  • Streamlined Collaboration: Portals for investigators and vendors eliminated the need for back-and-forth communications, enabling efficient document and data sharing.

  • Unified System Benefits: By consolidating systems into a single platform, the sponsor eliminated data silos and improved overall trial agility and responsiveness.

 

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