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Pharmacovigilance Made Easy with Salesforce-Based Platform

Written by Dinesh | Feb 27, 2023 8:28:00 AM

The pharmaceutical and life sciences industry considers pharmacovigilance a critical function that involves identifying, assessing, and preventing adverse effects or other drug-related problems. To meet the growing demand for pharmacovigilance, companies are turning to technology solutions to streamline their operations actively. A pharmacovigilance solution built on the Salesforce platform is one such solution. In this blog, we will explore the benefits and advantages of a pharmacovigilance solution built on the Salesforce platform and explain the capabilities of the Salesforce platform.

Close-up of chemist in protective glove using digital tablet in his work at lab

Benefits and Advantages of a Pharmacovigilance Solution Built on the Salesforce Platform:

  1. Centralized Case Management: A pharmacovigilance solution built on Salesforce provides a centralized platform for managing cases. It enables the efficient capture and tracking of adverse events, allowing users to create, process, and manage cases from a single platform. The platform also provides easy access to case-related data, including case history, comments, and attachments.
  1. Automated Workflows: The Salesforce platform supports workflow automation, enabling the streamlining of pharmacovigilance processes. The platform can automate the triage, routing, and escalation of cases, reducing manual effort and increasing efficiency. Automated workflows also ensure that cases are handled consistently and according to company policies and procedures.
  1. Compliance with Regulatory Requirements: A pharmacovigilance solution built on Salesforce ensures compliance with regulatory requirements. The platform supports the creation and submission of reports required by regulatory agencies, including expedited reporting and periodic safety update reports. It also provides a complete audit trail of all actions taken on cases, ensuring compliance with regulatory reporting requirements.
  1. Customizable: The Salesforce platform is highly customizable, allowing companies to tailor the pharmacovigilance solution to their specific needs. The platform provides a wide range of customization options, including custom fields, objects, and workflows. Customization ensures that the platform is aligned with the company’s business processes and facilitates the management of pharmacovigilance activities.
  1. Scalable: The Salesforce platform is scalable, enabling companies to grow and expand their pharmacovigilance operations. The platform can handle a large volume of cases and users, making it suitable for both small and large organizations. Scalability also ensures that the platform can adapt to changes in the company’s business environment, such as mergers and acquisitions.
  1. Integration: The Salesforce platform provides seamless integration with other systems, including electronic health records, clinical trial management systems, and regulatory databases. Integration ensures that data is easily shared between systems, improving data accuracy and reducing data duplication. It also allows for a holistic view of patient data, enabling better decision-making in pharmacovigilance.

Salesforce Platform Capabilities

Salesforce is a cloud-based platform that provides a wide range of features for building custom applications. The platform is built on the Salesforce platform, which provides a set of tools and technologies for creating custom objects, workflows, and user interfaces. In this blog, we will explore the key features of the Salesforce platform.

Salesforce is a cloud-based platform that enables the development of custom applications. The platform provides a wide range of capabilities, including:

  1. Customization: The Salesforce platform provides a variety of customization options, allowing developers to create custom objects, fields, and workflows. Customization ensures that the application is aligned with the company’s business processes and facilitates the management of business activities. With this feature, businesses can create custom pages, fields, and objects, build custom applications with clicks, not code, and design custom workflows.
  1. Security: The Salesforce platform provides advanced security features, including user authentication, data encryption, and data access controls. Security ensures that data is protected against unauthorized access and that the application meets regulatory compliance requirements. With this feature, businesses can leverage the platform’s built-in security measures, such as multi-factor authentication, data encryption, and user access controls, to ensure their data is secure.
  1. Collaboration: The Salesforce platform supports collaboration and teamwork, enabling team members to work together on cases and share information. Collaboration improves the efficiency of business activities and ensures that cases are handled consistently and according to company policies and procedures. With this feature, businesses can leverage Chatter, Salesforce’s enterprise social network, to communicate and collaborate in real-time, increasing transparency and collaboration among team members. 
  1. Analytics: The Salesforce platform supports advanced analytics capabilities, including real-time dashboards and reports. Analytics provides insights into case and adverse events data, enabling users to identify trends and patterns in data. With this feature, businesses can build custom reports and dashboards to track key business metrics, such as sales performance and customer engagement.
  1. Integration: The Salesforce platform provides seamless integration with other systems, including clinical systems, case intake tools, and social media platforms. Integration ensures that data is easily shared between systems, improving data accuracy and reducing data duplication. With this feature, businesses can integrate data from external systems with their PV applications, enabling a holistic view of safety data.
  1. Mobile App Development: The Salesforce platform provides a mobile app development framework, allowing developers to build custom mobile apps. Mobile app development enables businesses to extend their Salesforce applications to mobile devices, improving user accessibility and engagement. With this feature, businesses can create custom mobile apps that leverage the platform’s features, such as Chatter and Salesforce mobile, to provide a seamless user experience across devices.
  1. AI and Machine Learning: The Salesforce platform provides AI and machine learning capabilities, allowing businesses to leverage data to drive insights and automate processes. AI and machine learning enable businesses to identify trends and patterns in data, predict customer behavior, and automate routine tasks. With this feature, businesses can use Salesforce Einstein, an AI-powered suite of tools and technologies, to provide personalized recommendations and automate business processes.

The Pharmacovigilance solution provides a comprehensive solution for healthcare organizations seeking to streamline their pharmacovigilance activities. Not only does it offer end-to-end support for all pharmacovigilance activities, but it also provides agility and scalability, as well as intelligent analytics. Additionally, it ensures regulatory compliance, offers a collaborative platform, is customizable, and integrates seamlessly with other systems. By utilizing a Pharmacovigilance solution built on Salesforce, organizations can efficiently manage medication-related risks, maintain regulatory compliance, and ultimately improve patient outcomes.

Cloudbyz Safety and Pharmacovigilance (PV) software is a cloud-based solution built natively on the Salesforce platform. It offers 360 degree view across R&D and commercial. It also enables pharma, bio-tech and medical devices companies to make faster and better safety decisions. It helps to optimize global pharmacovigilance compliance along with easy to integrate risk management features. Cloudbyz pharmacovigilance software solution easily integrates the required data over a centralized cloud-based platform for advanced analytics set-up along with data integrity. It empowers the end-user with proactive pharmacovigilance, smart features with data-backed predictability, scalability and cost-effective support.

To know more about Cloudbyz safety & pharmacovigilance contact info@cloudbyz.com