Cloudbyz CTFM for CROs: Managing Site Payments and Pass-Through Costs for Many Sponsors

A CRO that pays sites on sponsors' behalf runs many sets of budgets, agreements, approvals and pass-through costs at once, and each sponsor expects its own clear view. Cloudbyz CTFM, a Salesforce-native clinical trial financial management system, keeps each sponsor's finances separate while running them on one platform, with sponsor portals for visibility, forecasting for change orders, and reporting each sponsor can subscribe to. It is used by CROs alongside large pharma, global multinationals, biotechs and device companies.

Why it matters for CROs

• Sponsor oversight. Under ICH E6(R3), sponsors keep ultimate responsibility for activities they transfer to service providers and should have access to the information they need to oversee them (ICH E6(R3), EMA Step 5). In the US, transfers of sponsor obligations to a CRO must be described in writing (21 CFR 312.52).
• Pass-through transparency. Sponsors want to see that pass-through costs paid to sites match what was agreed, separate from CRO fees.
• Change orders. Amendments change site costs, and sponsors expect a clear basis for any change order.

Today versus Cloudbyz CTFM

What changes by department

• CRO finance: one system for every sponsor, with clean separation.
• Project managers: budget status and forecasts ready for sponsor meetings.
• Clinical operations: site payment questions answered from the record.
• Sponsors: direct, controlled visibility of their own site payments and spend.

How Cloudbyz CTFM does it

Cloudbyz CTFM is built natively on Salesforce with Cloudbyz CTMS and EDC. Role-based access keeps each sponsor's budgets, agreements and payments separate; site payments follow completed visits, payee splits and country payment set-up; non-procedure costs have limits per unit; approvals run through workflows; and sponsors see status through the sponsor portal and subscribed reports. Book a demo or visit cloudbyz.com.